Case study Essay Example | Topics and Well Written Essays - 1750 words - 1

Case study - Essay Example Timely delivery of the products to meet the urgent customer needs is paramount over implementing innovation on the currently high demand products and services. When the company does not reach its targeted goals and objectives on time, the company may be forced to close shop. The company culture includes management’s terminating the services of employees who consistently do not meet job performance standards (Daft &Armstrong, 2008). In the same manner, the customers accept the organizational culture that companies sell products to generate profits. Customers understand the sales person’s reply to the current and future customers’ request for a lower selling price stating that the company must sell in order to recover its production costs, selling costs, and other cash outflows (Daft &Armstrong, 2008). Customer culture also includes relying on trust or agreement as well as a viable personal relationship between the organization’s employees and the current an d future customers. The company must not break the customers’ trust by delaying the delivery of the products to the market place. The company must build a personal relationship where the customer’s demands or needs are met in timely manner, without exception (Daft &Armstrong, 2008). Further, innovation of products and services must be grounded on ustomer demands and needs. The innovation must fill the customers’ continually changing needs and wants. ... Consequently, the disgruntled current and future customers may shift to buying their needs and wants from the competitors (Daft &Armstrong, 2008). Question 3. The organization must design a results-based organization structure to ensure a balance between opposing positive goals (Daft &Armstrong, 2008). The company sets standards in order to create synergy among the different goals of the company. Each department must ensure complementary achievement of the two opposing goals. Similarly each employee of every department is mandated to culturally contribute to the accomplishment of the employee’s department goals. The standards are the guidelines. However, there are certain situations in the organizational process where adjustments are required. Sometimes some customers request for certain adjustments. To please the customer, the organizational culture includes incorporating the customers’ requests to incorporate the requested adjustments to the products. Further, the org anization must design a customer-based process (Daft &Armstrong, 2008). The company must empower its line and staff employees to create a synergy between one choice and the other choice. For example, the company should implement customer-requested adjustments to allow some violations or noncompliance with certain established organizational standards. The timely adjustment reduces efficiency requirements and reduces long term effectiveness procedures. The customer may not need a product that took too long to deliver because the company prioritizes accomplishment of long term goals. The company must not eliminate efficiency procedures in order to ensure all long term effectiveness objectives are achieved.

Business communication Essay Example for Free

Business communication Essay SNC-Lavalin is one of the largest engineering companies in Canada, and one of the largest all around the world, however, failed to effectually communicate and face communication problem. This analysis report contains communication problems and influences on company. Additional information related to causes and symptoms of communication problem. Likewise, communicate with stakeholder groups result in concerns, and SNC-Lavalin use different communication model to deal with each group. The main communication problem is bypassing and different frames of reference. In communication process, bypassing can result in miscommunication, because the CEO and employee do not have the same symbolic meanings and bring own biases in any communication. Due to the longer lines of communication between CEO and employee, the message could be distorted. This problem impact on company fund missing and mystery payment, also, SNC-Lavalin’s stock decline a lot. The reason of problem happens because lack trust, lack communication skills competition for status and rewards. It is easy to cause communication problem if no trust between communicationï ¼Å'through the long over time, the mistakes will become seriously and many mistakes are due to lack communication skills. Meanwhile, personal status and rewards will cause bypassing, lack organization concept, to the extent that different people pay more attention on their own profit rather than the common goal. SNC-Lavalin shows several symptoms due to communication problem. First, agents help company win a contract by paid bribes, but can’t follow the appropriate routines. Second, after $56 million dollars missing, Gwyn Morgan, the company chairman, denied that there is no responsibility for  superior officers, and resign suddenly after stated. Third, Cynthia Vanier help Muammar Gaddafi’s son smuggle and do illegal trading, as well as denied the charge. Employees and shareholders are the key stakeholder groups, however, different group has different concern. To specific, employees concern about their job and incomeï ¼Å'because it is close related to employees’ life quality. Meanwhile, shareholders concern about their profit, because it means stock rights will be influenced, in other word, shareholders profit could losing. SNC-Lavalin follows the communication models with each stakeholder group. As for communicate with employees; the first step is having idea. After organize idea, use encode like transfer language and write down or typewriting. After that, delivered by announcement or email. In order to overcome misunderstanding, improve the flow of message in company. Sign on the paper one by one after employees receive, if have problem mark it clearly. SNC-Lavalin have to give an effectively communication to shareholders. When idea formation by SNC-Lavalin, convert an idea into words that include meaning. It is necessary for general meeting of shareholders every year, in the meeting; shareholders understand the meaning stand for decodes the message successfully. Finally, ask question come up with feedback, and descriptive is the best choice. In conclusion, it is important for SNC-Lavalin communication effectively. This case analysis points out the main communication problem refer to SNC-Lavalin, at the same time, detail analysis about influence on company, moreover, discuss reason and manifestation about communication problem. After that, analyze the two key stakeholder groups, and each of them has different concern. Last but not least, SNC-Lavalin use communication model to deal the relationship with each stakeholder group.

John Donnes The Holy Sonnets Essay -- Donne Holy Sonnets Religion Ess

John Donne's The Holy Sonnets By making many references to the Bible, John Donne's Holy Sonnets reveal his want to be accepted and forgiven by God. A fear of death without God's forgiveness of sins is conveyed in these sonnets. Donne expresses extreme anxiety and fright that Satan has taken over his soul and God won't forgive him for it or his sins. A central theme of healing and forgiveness imply that John Donne, however much he wrote about God and being holy, wasn't such a holy man all of the time and tried to make up for it in his writing.   Ã‚  Ã‚  Ã‚  Ã‚  In sonnet 1, the speaker is talking to God. He tells God that his death is near. He feels that with all of the sins he has committed he is leaning towards hell instead of heaven. Satan has tempted him too much and he doesn't know if he can even go an hour without giving in to Satan's evil ways. The speaker asks God to give him wings so that he may ascend into heaven and prevent Satan from taking him to hell. There is a sense of manipulation in the speaker in the beginning of the sonnet. "Thou hast made me, and shall thy work decay?'; In other words, "You're making your own creation look bad if you don't help me to become holy again.'; This starts out the sonnet with a bitter tone, a favorable way for Donne to begin. But in the end, the speaker is pleading God to give him wings, ending the sonnet with a sense of desperation. The worried tone of the last few lines is a rather common one in the Holy Sonnets. It exhibits the r...

Bmw Research Paper Essay

BMW is enhancing the travel experience for drivers and passengers while also launching a series of new platforms The BMW Group – one of Germany’s largest industrial companies – is also one of the most successful car and motorcycle manufacturers in the world and 2011 was its best year to date. With almost 1.7 million vehicles sold, the BMW Group is the world’s leading premium manufacturer in terms of sales volume. Its three automobile brands, BMW, MINI and Rolls-Royce, and the BMW and Husqvarna motorcycles brands led to record sales of â‚ ¬68.8bn. During 2011, the company introduced five new BMW models across the 1,3,5 and 6 series as well as the Mini Coupe and the Rolls-Royce 102EX, the first electric vehicle in the ultra-luxury segment. In addition, the company also launched a new sub brand – BMW i – that includes the i3 all-electric and i8 plug-in hybrid concept cars due for launch in 2013. However, as well as selling more products than ever and expanding production capacity, especially for the all-important China market, the company also kicked off a number of strategic partnerships for the future. These included the start of the BMW Peugeot Citroà «n Electrification joint venture, the acquisition of a strategic investment in SGL Carbon SE and the cooperation with Toyota Motor Corporation in basic research for battery cell technology. Although a significant manufacturer, BMW is not part of a larger company like its main competitor Audi. As BMW invests heavily in innovation to continue to produce the ultimate driving experience, keeping its power options open is key, so as the shift towards electric continues to gather speed these development partnerships are vital elements in the company’s growth strategy.

Why Should We Have Good Manners

The modern society consists of more people than it did in the past. These people are of various cultural, racial, religious and professional backgrounds. It therefore requires great powers of endurance and abilities of mixing with people. Good manners enable one to tolerate the disagreeable attitudes of others to a great extent. They also help to promote friendship among the people around. If one has good manners, that person is respected by those who associate with him or her. Having good manners, however, does not mean that being polite, understanding, and sympathetic when not only outside but also inside his or her home. There are many people who are very kind and polite to people outside their homes, but within their own homes they are worse than the devil himself. Such people do not really have good manners. Having good manners means being good to others. Our speech and habits as well as our behavior should not hurt the feelings of others or cause them any inconvenience. We should not also talk ill about others or boast about our achievements or personal possessions. We must not laugh at the weaknesses and failures of others. Further, if we are angry we must try to use words in such a way that others are not offended. If we have all these qualities, we will have more friends and well-wishers. We will also have less trouble from others, and those who associate with us will also learn how to behave well. In this way, our good manners will help to spread better understanding and good-will among others. Thus, we can live a happier life. It is for all these reasons that we should have good manners.